Menu

Privacy Statement

PRIVACY POLICY

Thank you for visiting http://Authorization.ElectroluxConnect.com("Website"), a website of Electrolux Home Products, Inc., a Delaware corporation, acting through its Electrolux Major Appliances North America division. Electrolux knows that you care how information about you and your company, where applicable, is used and shared, and Electrolux appreciates your trust. This Web Site Privacy Policy ("Policy") provides you with information concerning Electrolux practices and procedures as they relate specifically to information Electrolux collects at this Website.

Electrolux wants you to understand how and why Electrolux collects, uses and discloses the personal information about you and your company, where applicable, on Electrolux Website. If you have additional questions or would like further information on this topic, please feel free to email Electrolux at ContactHelpEMANA@Electrolux.com. Electrolux may update this Policy from time to time, so please check this Policy periodically for changes.

PERSONAL INFORMATION ELECTROLUX COLLECTS AND USES AT THIS WEBSITE

Electrolux gathers information from you in order to provide you with superior service, communicate information that Electrolux believes will be of interest to you and to administer Electrolux business.

Electrolux does not collect any personal information about you at Electrolux Website unless you choose to provide it to Electrolux voluntarily. Electrolux defines “personal information” as information that is unique to you, and might include your name, user name, email address, business address or phone number. Electrolux will also collect information about your company if you choose to provide it. Generally, Electrolux needs this basic information about you to set up your account, to administer Electrolux business and to send you emails if you choose to receive them. If you encounter a screen or page that requests information you do not want to share with Electrolux, do not enter the information and do not proceed with that screen or page.

If you do provide Electrolux with personal information, Electrolux will only use it for the purposes described where it is collected or to aggregate data in a manner that does not identify you or your company, and Electrolux will not sell, license, transmit or disclose this information outside of Electrolux or its affiliates unless (1) you expressly authorize Electrolux to do so, (2) it is necessary to allow Electrolux trusted service providers or agents to provide services for Electrolux, (3) in order to provide Electrolux products or services to you, (4) it is disclosed to entities that perform marketing or data aggregation services on Electrolux behalf, or with which Electrolux has joint marketing arrangements, (5) it is necessary in connection with a sale of all or substantially all of the assets of Electrolux or the merger of Electrolux into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Electrolux is not the survivor, or (6) otherwise as Electrolux is required or permitted by law.

If you are a California resident, you may ask Electrolux to refrain from sharing your information (whether collected online or offline) with third parties for their marketing purposes. Please tell Electrolux your preference by contacting Electrolux as indicated in the "Contacting Electrolux" section of this Policy.

THIS WEBSITE IS NOT INTENDED FOR USE BY CHILDREN

Electrolux is strongly committed to preserving online privacy for all of Electrolux Website visitors, including children. This Website is designed for use only by adults age 18 and older. Consistent with the Children's Online Privacy Protection Act, Electrolux will not knowingly collect any information from children under the age of 13.

EMAIL

Electrolux appreciates your questions and comments about Electrolux Website and welcomes your email messages to mailboxes listed on Electrolux Website. Electrolux will share your messages with those within the Electrolux organization who are most capable of addressing the issues contained in your message. Electrolux will keep a copy of your message until Electrolux has had an opportunity to address your concerns. Electrolux may archive your message for a certain period of time or discard it, but your email address will not be used for any other purpose not otherwise described in this Policy or on the Website.

CONFIDENTIALITY AND SECURITY

Electrolux restricts access to personal information collected about you and information collected about your company, if applicable, at Electrolux Website to Electrolux employees, its affiliates' employees, or others who need to know that information to provide services to you or in the course of conducting Electrolux normal business operations. While no website can guarantee security, Electrolux maintains appropriate physical, electronic, and procedural safeguards to protect your personal information and your company's information, if applicable, collected via the Website. Electrolux protects its databases with various physical, technical and procedural measures and we restrict access to such information by unauthorized persons. Electrolux also advises all Electrolux employees about their responsibility to protect customer data and Electrolux provides them with appropriate guidelines for adhering to Electrolux business ethics standards and confidentiality policies.

Electrolux does not guarantee that any information you provide will not be intercepted by a third party during transmission over any public networks or otherwise. You bear the risk of communicating with Electrolux electronically and Electrolux is not responsible for any resulting loss or damage

THE RIGHT TO VERIFY THE ACCURACY OF INFORMATION ELECTROLUX COLLECTS

Keeping information accurate and up to date is important to Electrolux. You can personalize your use of Electrolux Website by becoming a registered user and by doing so Electrolux is better able to assist you with your specific needs. Once registered, you can review and maintain your account information at anytime. Your account information is secure and is accessible by using a password that you select. Do not share your password with anyone.

LINKS TO OTHER SITES

For your convenience Electrolux may provide links to other websites and web pages that Electrolux does not control. Electrolux cannot be responsible for the privacy practices of any websites or pages not under Electrolux control and Electrolux does not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.

USE OF “COOKIES” OR OTHER DATA COLLECTION TOOLS

A cookie is a piece of information which a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience and have not been known to transmit computer viruses or otherwise harm your computer. Many cookies last only through a single website session, or visit. Others may have an expiration date, or may remain on your computer until you delete them.

Electrolux may use cookies for a number of purposes - for example, to maintain continuity during a user session, to gather data about the usage of Electrolux Website for research and other purposes, to store your preferences for certain kinds of information and marketing offers, or to store a user name or encrypted identification number so that you do not have to provide this information every time you return to Electrolux Website.

Electrolux cookies will track only your activity relating to your online activity on this Website, and will not track your other Internet activity. Electrolux cookies do not gather personally identifiable information. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain Electrolux online products and services or Website features.

Electrolux may occasionally use other companies to set cookies on Electrolux Website and gather cookie information for Electrolux. In some cases, Electrolux may also use another company to operate web servers for Electrolux Website. Electrolux uses the cookie information gathered by these companies in the same manner as stated above.

In addition to the information Electrolux collects from cookies, Electrolux also obtains information which you provide to Electrolux online – or through other communication with Electrolux. In some cases, Electrolux retains both the cookie information and/or the information you provide to Electrolux online. In other cases, Electrolux only retains the cookie and/or online information you give Electrolux if you request Electrolux to do so for your use in subsequent sessions.

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit Electrolux Website, Electrolux may view the IP address of the device you use to connect to the Internet. Electrolux uses this information to determine the general physical location of the device and understand from what regions of the world Electrolux Website visitors come. Electrolux also may use this information to enhance Electrolux Website or to determine your eligibility to participate in promotions (such as one per IP address).

Certain pages on Electrolux Website contain "Web beacons" (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.

VISITING ELECTROLUX WEBSITE FROM OUTSIDE OF THE UNITED STATES

If you are visiting Electrolux Website from outside the United States, please be aware that your information may be transferred to, stored or processed in the United States, where some of Electrolux servers are located. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that Electrolux takes steps to protect your privacy. By using Electrolux services, you understand that your information may be transferred to Electrolux facilities and those third parties with whom Electrolux shares it as described in this Policy.

CHANGES TO ELECTROLUX WEBSITE PRIVACY POLICY

Electrolux may change this Policy at any time and from time to time. The most recent version of the Policy is reflected by the version date located at the bottom of this Policy. This Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

CONTACTING ELECTROLUX

If you have any questions about this Policy or would like to learn more about how Electrolux protects privacy, please contact Electrolux at ContactHelpEMANA@Electrolux.com or at the mailing address provided below. Electrolux will attempt to respond to your questions or concerns promptly after Electrolux receives them.

Electrolux Home Products

Attn: In-House Counsel

10200 David Taylor Drive

Charlotte, NC 28262

This Privacy Statement was last updated and posted on May 13, 2013.